Order Processing Time
All orders will be processed and shipped within 1-3 business days after purchase (excluding weekends and holidays).
Delivery Timeframe
- Continental U.S.: Estimated delivery within 4-11 business days (varies by shipping address).
- Remote areas (e.g., Alaska, Hawaii) may experience an additional 1-3 business days delay.
Order Tracking
- Once shipped, you will receive a confirmation email with a tracking number to monitor your package status.
Returns & Exchanges
If your order arrives damaged or defective, please contact our customer service ([email protected]) within 48 hours of delivery for assistance with returns or replacements.
Important Notes
- Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or holidays.
- Please double-check your shipping address at checkout. We are not responsible for delays or returns due to incorrect addresses.
For any questions, feel free to reach out to our customer support team! 🐾